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FREQUENTLY ASK QUESTIONS (FAQ)
Refer here if you have questions about boilers and others
Common Questions
Are your engineers GAS SAFE registered?
Yes, we are fully gas safe registered. It is very important that anyone working on a gas appliance is fully registered.
Why are my radiators not getting hot?
Could be a few reasons, if they are flat cold then it is likely the boiler is not coming on or the pump has failed. Make sure that the programmer and room thermostat are calling for heat. If the boiler still does not come on you need to have the system looked at.
Why are some radiators hotter than others?
This could just mean your system has not been balanced. If so this is a straight forward job to put right. But it can also be a sign that the system is getting sludged up and may need a Powerflush. A visit from an engineer would be a good idea.
Why are my radiators cold at the top and warm at the bottom?
This is likely to be caused by air being trapped at the top of the radiator, try bleeding the radiator. If the problem keeps coming back there may be a design fault within the central heating system which is drawing air in. If so the problem needs to be addressed as air in central heating systems causes corrosion. A visit from an engineer would be advisable.
Why are my radiators cold at the bootom and warm at the top?
This is likely to be caused by a build up of sludge in the system, a powerflush will restore the system;
How long does a boiler last?
Very much like cars there are big differences in quality from boiler manufacturers. If your boiler is more than 10 years old it is not likely to be very efficient. Good quality makes should last 15 years, lower quality makes 7 to 10 years. If your boiler keeps braking down it can be more cost effective to change if for new.
Boilers
Types of boilers
Specialist training is required for engineers to work on Oil and LPG Boilers. We can install, service and maintain boilers from a variety of manufacturers, including Oil and LPG.
All boilers should be serviced on an annual basis, however we strongly recommends that boilers are serviced at least once a year.
What is a combi boiler?
A combi is short for 'combination'. A combi boiler provides heating and hot water directly from the boiler. it is an ingenious space-saving idea, and an increasingly popular choice in UK homes. A combi boiler is both a high-efficiency water heater and a central heating boiler, combined (hence the name) within one compact unit. Therefore, no separate hot water cylinder is required, offering space saving within the property.
What is a regular boiler?
This typically forms part of a conventional heating system, and is linked to a series of water tanks that feed the boiler and radiators. Storing hot water is key to this system, so unlike a combi, a plentiful supply of hot water is always available. Space in the loft and airing cupboard is required for tanks.
What is a system boiler?
Like a regular system, this uses stored hot water. But because the water is pumped from the boiler straight to the radiators and hot water tank, it's a faster, more economical system. What's more, many of the components of the system are built-in, making it easier, quicker and more affordable to install.